Players Vacation Club, the Vacation Financing and Travel Credit company, runs SignatureLink to bind Terms & conditions with new members, and help prevent fraudulent credit card transactions at online point of sale with Electronic Signatures.

“The travel industry is plagued by illegitimate chargebacks and is considered one of the highest risk categories in terms of Online Payment Fraud.”

Chito Collins, VP Sales, SignatureLink.

Merchant customers like Players Vacation Club embed an Electronic Signature Pad at the bottom of their terms & conditions or shopping cart checkout page. In order to complete a purchase, shoppers must sign their name using a mouse [or finger if touchscreen] before completing their transaction; just like they would in a brick-n-mortar department store.

When the credit card company evaluates the chargeback dispute, the added evidence SignatureLink captures is considered; such as a real handwritten signature image, IP address, date/ timestamp, and browser version. Most often, according to a case study, illegitimate chargebacks settle in the merchant’s favor.

High-risk merchants not only suffer huge losses from online payment fraud each year but their payment processing fees tend to be much greater than those in lower periled categories.

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